Welcome to the Munch Crunch family!
You've made the awesome decision to fill your table with 100% Certified Organic fresh meat and produce, all whilst supporting our wonderful local multi-farm network! Good job!
Here's a couple of things to bear in mind going forward with your first and ongoing orders:
Our cut-off time for placing orders for the following week is Wednesday at 11.59pm. If you've set up a repeat order with us, then you can sit back and relax and let our system take care of things for you! You can choose to schedule your box for a weekly or fortnightly delivery, and pause, skip or cancel your order at any time.
The night before your order arrives, you will receive an SMS with a tracking link and an estimated time of delivery. Our lovely drivers will also pop you over a SMS confirmation and photo when your order has been delivered too!
We love dogs, but some of our drivers are less cosy with canines, so if you're prized pooch is roaming your yard, then your box will be left in the closest safe location. Which could be the street.
Living in Sydney, Brisbane or the Gold Coast? If you've been charged for your second weekly box before receiving your first, then don't panic! Your first delivery may take a little longer to reach your doorstep as we have to on-board your harvest share with our farmers. Your box will be on your doorstep by the end of the week.
Melissa & Heath