Welcome to the Munch Crunch family!
You've made the awesome decision to fill your table with 100% Certified Organic fresh meat and produce, all whilst supporting our wonderful local multi-farm network! Good job!
Here's a couple of things to bear in mind going forward with your first and ongoing...
Cancel Future Orders
Want to cancel your ongoing order?
Sure, no problem.
Simply log in to your Farmgate and select 'Regular Orders' on the left-hand side menu.
From here you can cancel your standing order anytime before Wednesday night at 11:59 pm, after which orders are processed and sent to our farmers. If you ...
What is the Cut-Off time for Orders?
Don't be missing out, now.
Our cut-off time for placing orders for the following week is Wednesday at 10.00pm **NSW Timezone**. After this, you'll have to get in touch with us as quickly as possible so we can try and sweet-talk our farmers to squeeze you in. Heath is open to beer bribes if neces...
How do I Skip a Week?
Heading on holiday? Lucky you!
If you're planning to be away from home, or simply fancy a break from your boxes, then you can change your delivery schedule quicker than you can make a Piña Colada.
Simply log on to your Farmgate account, select 'My Regular Orders' and hit the 'Skip' button. From...
Can I trial a Box?
As you'll see, we run things in a subscription format. This means that for those busy customers out there, all you need to do is set it up once and then let us do the rest!
If you'd like to try one of our Farm Fresh Boxes of Goodness without committing to an ongoing subscription, th...
How to add or edit items in your order
So, you’ve seen wonderful variety of pantry items we supply & want to add something to your order: no worries! Who wouldn’t want 100% Certified Organic eggs, bread, milk, cheese (even yogurt & pasta!) delivered straight to your door. Nothin’ but convenience.
The process is simple: log in...
Just like all good produce retailers, we reserve the right to change the price without notice. However, we respect our members and will honour your active subscription pricing, based on this policy.
This is what we affectionately call the “Grandfather Policy”. This means if you have an active su...