Wondering when to expect your box?
Because of the way our Fresh Order Cycle operates, members from different regions should expect to receive their box on different day:
Brisbane - Wednesday, Friday and Saturday
Gold Coast and Tweed Heads - Wednesday and Friday
Northern Rivers - Wednesday
Sunshine Coast - Saturday
Toowoomba - Wednesday
(coming soon!) Sydney - Saturday, Sunday and Monday
The night before your order arrives, you will receive an SMS with a tracking link and an estimated time of delivery. Our lovely drivers will also pop you over a SMS confirmation and photo when your order has been delivered too!
Our default delivery policy is to leave your order at the front door, so if you want it left somewhere else please put a note in your Farmgate account. We would hate for your box to be left in the sun or get caught in a downpour if you're out for the day!
We love dogs, but some of our drivers are less cosy with canines, so if you're prized pooch is roaming your yard, then your box will be left in the closest safe location. Which could be the street.
Melissa & Heath