Our Delivery Days
Wondering when to expect your box?
Because of the way our Fresh Order Cycle (https://mco-farm.reamaze.com/articles/our-fresh-order-cycle?_brand=mco-farm) operates, members from different regions should expect to receive their box on different day:
Northern Rivers and Gold Coast - Wednesday
Packing and Delivery fee
Our produce is harvested directly on our Local Farmer Network and hand packed by our Certified Organic packers, who are trained to identify pests instead of the use of chemical baths and waxes. This has an inherent labour cost, because everything in your delivery must be physically inspected (lik...
Where is my Box?
Been stood up by your box?
Put down the tub of ice-cream - we'll have you reunited in no time.
First off, be sure to have a real good peer around your porch. From time to time, your box may be left in a not-so-obvious place by accident. Some of our drivers' camouflaging capabilities are too s...
Last Minute Delivery Changes
Hmmm, this can be challenging for us!
Because we route your deliveries in advance, we need a 24 hour heads up prior to the day of your delivery for any changes to delivery instructions.
We understand that life can get in the way, so if you send us a delivery change with less warning time than...
What if I'm out on Delivery Day?
Although our delivery drivers would love to meet and greet all our lovely members, they know that you have better things to do than sit in all day for the arrival of your box.
To ensure your box is left in the best place possible to protect its contents from the weather and any curious animals,...
We're all about sustainability, which is why all of our packaging is either recyclable or biodegradable.
Our drivers are encouraged (and incentivised with beer and pizza...) to pick up used boxes that have been left out. However, in order to be collected, the conditions of the boxes are as foll...